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May 2024

A mature businessman with gray hair thoughtfully examining a variety of modern card payment terminals displayed on a table in a well-organized showroom
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Finding the Right Card Machine for Your Business: A Guide to Dojo Go Card Terminals

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In today’s market, selecting the right card terminal is more than just a transactional necessity; it is a strategic business decision that affects customer interaction, payment security, and overall operational fluency. Among the various options available, The Payment Solution Guy’s Dojo Go card terminal stands out for its robust features and user-friendly design. This detailed guide will explore the features of the Dojo Go card terminal and why it might be the perfect fit for your business. Understanding Your Business Needs Before diving into the specifics of any card terminal, it’s crucial to assess your business needs. Consider the volume of transactions, the typical transaction size, the physical environment of the business, and the need for mobility. A terminal that excels in a high-volume retail setting might not be the best choice for a small pop-up event. The Dojo Go, with its versatile capabilities, caters to a broad range of business types and sizes, making it a potentially ideal choice for many. Features of the Dojo Go Card Terminal Portability and DesignOne of the standout features of the Dojo Go card terminal is its portability. This device is designed for businesses on the move. It’s lightweight, compact, and comes with a powerful battery life, perfect for traders who participate in trade shows, food trucks, and outdoor events. Ease of UseThe Dojo Go terminal boasts an intuitive interface that makes it easy for both employees and customers to use. Quick setup and simple transaction processes ensure that business owners can train staff quickly, reducing downtime and errors. Connectivity OptionsConnectivity is key in any card terminal. The Dojo Go offers flexibility with Wi-Fi, Bluetooth, and GPRS connectivity options, ensuring that you can process payments without interruption, no matter where your business takes you. Security FeaturesWith rising concerns over financial security, the Dojo Go comes equipped with state-of-the-art security features. It supports the latest in encryption and tokenization technology, providing peace of mind for both you and your customers. Customer SupportThe Payment Solution Guy understands that customer support is vital. As a provider of the Dojo Go, they offer comprehensive support, ensuring that any issues are resolved quickly and efficiently, minimizing any potential disruption to your business operations. Comparing Dojo Go with Other Card Terminals When compared to other terminals, like those from traditional brands such as Ingenico, the Dojo Go stands out for its modern design and tailored features for dynamic business environments. Its emphasis on portability and connectivity makes it an ideal choice for businesses that value flexibility and innovation. The Impact on Your Business Investing in a Dojo Go card terminal can transform how your business handles transactions. Faster processing speeds, reduced wait times, and high-security features can enhance the overall customer experience, leading to increased customer satisfaction and loyalty. Moreover, the robust support offered by The Payment Solution Guy ensures that you have a reliable partner in your payment processing journey. Making the Right Choice Choosing the right card terminal involves evaluating your current and future business needs, understanding the features of different terminals, and considering the level of customer support provided. The Dojo Go card terminal offers a compelling combination of efficiency, security, and user-friendliness, making it a strong candidate for any business looking to upgrade their payment systems. With these insights, businesses can make informed decisions that align with their operational goals and customer needs, ensuring that their choice of card terminal positively impacts their business. Need more information on how to get started? Give the team a call today on 0330 043 9904 or contact us here

Smartphone displaying a notification from the Dojo app indicating that funds are being transferred to a bank account, with details of transactions listed
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Why the Dojo Go Card Terminal is the Top Choice for Hair and Beauty Professionals

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In the bustling hair and beauty industry, where customer interactions are fast and frequent, the right payment solution can make all the difference. Enter the Dojo Go Card Terminal: a game-changer renowned for its efficiency, security, and user-friendly design. This article explores why this innovative terminal is increasingly the preferred choice among hair and beauty professionals. Why Choose the Dojo Go Card Terminal? Designed for Speed and Efficiency In a sector where time is of the essence, the Dojo Go Card Terminal shines. It’s built to handle a high volume of transactions quickly and efficiently, which is perfect for busy salons and spas. Its quick setup and ease of use mean that staff can process payments without any hassle, letting them focus more on customer service rather than fumbling with complicated tech. Robust Security Features With growing concerns over data security, the Dojo Go Card Terminal provides peace of mind through its advanced security features. It complies with the latest payment industry standards, ensuring that every transaction is encrypted and secure. This not only protects the business but also builds trust with clients who are assured their payment information is safe. Versatility Across Services Whether it’s a quick haircut or a lengthy spa treatment, the Dojo Go Card Terminal is versatile enough to accommodate the varied transactions typical in the hair and beauty industry. Its ability to process different payment types, from traditional chip and PIN to contactless and mobile payments, means it can cater to all customer preferences. Enhanced Customer Experience The Dojo Go Card Terminal enhances the customer experience by ensuring a smooth and quick checkout process. Its reliability means fewer interruptions due to payment issues, which helps maintain the relaxing and professional atmosphere crucial to the industry. Real-World Endorsements Feedback from industry professionals underscores the benefits of the Dojo Go Card Terminal. Salon owners appreciate its reliability and the simplicity of reconciling payments at the day’s end. Beauty therapists highlight how the portable design makes it easy to carry around the salon, facilitating transactions right at the chair or treatment bed. Conclusion: Your Next Steps to Enhanced Payment Processing Choosing the right payment solution is crucial for your hair and beauty business. The Dojo Go Card Terminal offers a blend of speed, security, and customer satisfaction that is hard to match. Ready to elevate your business’s payment system and improve overall client satisfaction? Consider the Dojo Go Card Terminal as your next step towards streamlined success. For more information on how to integrate this superior payment solution into your business, visit Dojo’s product page. or call the team on 0330 043 9904

A healthcare professional holding a tablet stands at a reception desk speaking with a female patient or colleague
Blog

Transforming Dental Practices with Innovative Payment Solutions

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In today’s fast-paced world, dental practices need to keep up not only with advances in dental care but also in how they manage transactions and patient interactions. Innovative payment solutions are now a must-have in the dental industry, empowering practices to enhance operational efficiency, increase patient satisfaction and secure financial transactions. This blog explores how embracing cutting-edge payment technologies can significantly revamp your dental practice. The Need for Modern Payment Solutions in Dental Practices Dental practices handle a myriad of tasks beyond patient care, including billing, payments, and insurance processing. Traditional payment methods can slow down these processes, leading to longer wait times and reduced patient satisfaction. Modern payment solutions streamline these aspects through automation and advanced technology, making it easier for patients to pay and for practices to manage finances. Benefits of Implementing Advanced Payment Technologies Experience Seamless Card Payments with Dojo Go – Now Offering a 1-Month Free Trial In an effort to make the transition to modern payment solutions even smoother, consider the Dojo Go card payment machine, which is now available with a 1-month free trial. This trial offers dental practices a risk-free opportunity to test out a state-of-the-art payment system that simplifies transactions, enhances security, and integrates seamlessly into your existing operations. To find out more and sign up for your free trial, visit this link. Embrace the change and see how easy and efficient your payment processes can become! Case Study: A Real-World Application Consider a case where a mid-sized dental practice introduced an online payment portal. Previously, the practice faced challenges with delayed payments and time-consuming billing processes. After integrating the online payment solution, they noticed a 50% reduction in billing-related calls and a significant decrease in payment delays, showcasing the direct benefits of modern payment solutions. Integrating Payment Solutions: Steps for Dental Practices Implementing new payment technology in a dental practice involves several steps: Conclusion The adoption of innovative payment solutions in dental practices isn’t just a trend—it’s a strategic move towards modernization that can lead to more efficient operations, enhanced security, and, importantly, higher patient satisfaction. By staying ahead of the curve with these technologies, dental practices can not only improve their administrative functions but also position themselves as forward-thinking leaders in the healthcare industry. Embracing these solutions opens up new avenues for growth and efficiency that are well-aligned with the demands of modern healthcare consumers. Ready to upgrade your dental practice? Start exploring the benefits of advanced payment technologies today! Need more information on how to get started? Give the team a call today on 0330 043 9904 or contact us here

A waitress serving a birthday cake to a delighted family with two children at a restaurant, enhancing a celebratory dining experience
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Proven Strategies to Enhance Customer Loyalty at Your Restaurant

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Welcome to the ultimate guide on boosting customer loyalty in your restaurant! Whether you’re the owner of a cozy café or a bustling bistro, understanding how to keep your customers coming back for more is paramount. This article delves into the core of customer loyalty, outlines why it’s crucial for your business, and shares modern, effective strategies to ensure your restaurant thrives with a loyal customer base. What is Customer Loyalty? Customer loyalty in the restaurant industry refers to the likelihood of repeat customers and the extent to which an individual chooses your restaurant over competitors. Loyal customers not only visit repeatedly but also become advocates of your establishment, recommending it to friends and family. The Importance of Building Customer Loyalty Here’s why fostering customer loyalty is a game-changer for your restaurant: 7 Proven Tips for Retaining Customers Integrating Your Tools into the Loyalty Strategy Dojo Booking System: Make it easy for customers to reserve a table through your Dojo Booking System. A seamless reservation process enhances customer experience, boosting satisfaction and loyalty. Dojo Go Card Terminal: Fast, reliable service at checkout, provided by Dojo Go Card Terminals, ensures a smooth end to a dining experience, encouraging repeat visits. Conclusion: Cultivating Lasting Connections Building customer loyalty isn’t just about getting diners through the door; it’s about creating memorable experiences that leave them wanting more. By implementing the strategies discussed and effectively using technological tools like booking systems and card terminals, you’re well on your way to turning casual diners into loyal patrons. Remember, a loyal customer base is invaluable. With these techniques, you’re not just selling meals; you’re building a community around your restaurant. Are you ready to transform how your restaurant operates and significantly improve customer retention? Implement these strategies today and watch your customer base, and consequently, your profits grow. Need more information ? Give the team a call today on 0330 043 9904 or contact us here

Happy customers dining and laughing in a restaurant with a tablet displaying a booking app interface on the right side, showing various customer experiences like 'Bottomless Brunch', 'Taco Tuesdays', and 'Sunday Roast
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Why Your Restaurant, Pub, or Bar Needs Dojo Booking—Free to Try for 1 Month!

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In the fast-paced world of hospitality, managing bookings, queues, and customer flow efficiently is more than a necessity—it’s an art. That’s where Dojo Booking comes into play, revolutionizing how businesses handle their day-to-day operations. And the best part? You can try it free for one month. Here’s why you shouldn’t miss out on this game-changing tool. Streamline Your Operations Dojo Booking offers a seamless, integrated booking system that allows your customers to make reservations in real-time. Whether you manage a small cozy bar, a bustling pub, or a full-scale restaurant, being able to streamline the reservation process significantly enhances your operational efficiency. This system reduces no-shows and wait times, and optimizes your seating capacity, ensuring that every table generates maximum revenue. Enhance Customer Experience Your customers are looking for convenience and efficiency. With Dojo Booking, they can book a table or join a virtual queue from the comfort of their home, through just a few clicks on their device. This not only enhances the customer experience but also boosts your reputation as a customer-centric business. A smooth reservation process can be a deciding factor for many customers choosing where to dine or unwind. Data-Driven Insights Dojo Booking isn’t just about managing bookings—it’s also about gathering valuable data that can help you better understand your customer preferences and peak hours. This feature allows you to make informed decisions about staffing, promotions, and menu changes. By analyzing trends and customer behavior, you can tailor your offerings to better meet the demands of your market, thus driving up sales. Effortless Integration One of the most significant benefits of Dojo Booking is its ability to integrate effortlessly with your existing systems. Whether you’re using different software for point-of-sale transactions or customer relationship management, Dojo Booking synchronizes with them to provide a unified, hassle-free management experience. This integration saves time and reduces the likelihood of errors, which can be common with manual entries. Cost-Effective and Risk-Free Adopting new technology can often be a significant investment, which is why Dojo Booking’s one-month free trial is so appealing. You can fully explore all the features and benefits of the system without any initial investment. This risk-free trial allows you to see firsthand how Dojo Booking fits into your business operations and impacts your efficiency and customer service before committing financially. Ready to Transform Your Business? In the hospitality industry, staying ahead of the curve is crucial. Dojo Booking provides you with the tools you need to upgrade your service, streamline your operations, and enhance your customer’s experience. Sign up for your free one-month trial today and see the difference it can make to your restaurant, pub, or bar. Don’t let your competition get ahead—embrace innovation, improve satisfaction, and watch your business grow. Book a Demo today by calling our team on – 0330 043 9904 or by contacting us online.

Modern small business owner in shop surrounded by various branded card terminals, with floating digital panels showing dollar signs and percentages for cost analysis.
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Save Money on Merchant Services: Why Review Your Card Terminal Provider Regularly.

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Are you tired of feeling like just another number in the vast world of business expenses? It’s time to take a closer look at where your money is going, particularly in how much you’re paying for card processing services. Many businesses, just like yours, stick with their card terminal providers like SumUp, Square, Zettle, or WorldPay to name a few without ever questioning if they’re getting the best deal. But what if I told you that you could potentially cut those costs in half? Yes, in half! That’s where the Payment Solution Guy comes in, offering a cost-effective solution with the Dojo Go card terminal. It’s not just about saving money; it’s about investing in a service that fits your business like a glove. Why Regular Reviews Are Essential Unveiling Hidden Costs When was the last time you really looked at your card processing fees? If you’re with providers like SumUp, Square, or Zettle, the rates might appear straightforward at first glance, but they often come with a bundle of hidden charges. These can range from transaction fees, statement fees, PCI compliance fees, and even termination fees if you decide to switch providers. On the other hand, corporate giants like WorldPay might seem like they’re offering competitive rates, but the fine print can reveal a different story. These providers often include various additional charges that are not immediately apparent, which can significantly inflate your actual costs. The Cost-Effective Alternative: Dojo Go Card Terminal Enter the Dojo Go card terminal by the Payment Solution Guy. It’s designed to be transparent with its costs, meaning no hidden fees and no surprises on your bill. It offers a straightforward fee structure that often undercuts what you’d pay with other providers. By switching to Dojo Go, many businesses find they can reduce their outgoing costs on card charges significantly. The Review Process: Easier Than You Think Reviewing your merchant service provider might sound like a hassle, but with the Payment Solution Guy, it’s a breeze. The review process takes just 5 minutes and can be done without disrupting your day-to-day operations. All it takes is a brief consultation to compare what you’re currently paying against what Payment Solution Guy can offer. This simple step could save you hundreds, if not thousands, of pounds each month. Real Savings, Real Stories To bring this into perspective, let’s consider a case study. A small café in Brighton was using Square as their card terminal provider. After a quick review with the Payment Solution Guy, they switched to the Dojo Go terminal. They immediately saw a decrease in their monthly fees from £120 to just £60, literally halving their costs. Over a year, that adds up to significant savings, all from a simple switch. Ready to Cut Your Business Costs? If you’re using a card terminal such as SumUp, Square, Zettle, or even WorldPay, you owe it to your business to see if you could be saving money. Payment Solution Guy offers a no-obligation review that can identify unnecessary charges and reduce your monthly expenses. Why not take those 5 minutes and see how much you could save? Remember, every penny saved is a penny earned. In the world of business, staying ahead of your expenses is not just smart—it’s essential. Review your card terminal provider regularly and ensure that every charge to your business is justified and cost-effective. Call our team today on 0330 043 9904 or Visit Payment Solution Guy to learn more about the Dojo Go card terminal and start your journey towards smarter spending and substantial savings today!

Illuminated taxi sign on top of a cab in an urban setting, highlighting its readiness for passengers
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Transform Your Taxi Services: Accept Card Payments with Dojo Go Terminal

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In today’s fast-paced world, convenience is king. For taxi drivers and chauffeurs, this means offering quick and easy payment options that cater to the growing preference for cashless transactions. With the Dojo Go card terminal, you’re not just adapting to the trend—you’re setting the standard for mobile payment solutions in the transport industry. Why Choose Dojo Go Card Terminal? The Dojo Go card terminal stands out as the ultimate solution for mobile businesses, including taxi and chauffeur services. It’s designed to be as mobile as you are, ensuring that you can accept card payments anywhere at any time. This compact device is powerful enough to handle all types of card payments and prints customer receipts on the spot, enhancing customer satisfaction with tangible proof of payment. Here’s why the Dojo Go card terminal is a must-have for any taxi service: Enhanced Payment Security with Payment Links In addition to traditional payment methods, the Dojo Go offers the innovative option of payment links through Dojo Payment Links. This feature allows you to send a payment request link via SMS or email, enabling customers to pay in advance or authorize a payment before their ride begins. It’s a secure way to handle fares, reducing the risk of fare evasion and disputes over payment. No Commitment Free Trial: A Test Drive for Your Business Understanding the hesitation that often accompanies new technology, Dojo offers a 1-month no commitment free trial of the Dojo Go terminal. This allows you to experience firsthand the benefits it brings to your business without any initial investment. It’s a perfect opportunity to see how it fits into your daily operations and enhances customer interactions. The Growing Trend: Customers Prefer Card Payments Recent trends indicate a significant shift from cash to card payments across all sectors, including transportation. A majority of the public now prefers the simplicity, security, and speed of card payments. By adopting the Dojo Go, you are not only keeping up with customer preferences but also enhancing your service’s efficiency and safety. Conclusion Stepping up your payment system with the Dojo Go card terminal places your taxi or chauffeur service ahead of the curve. It’s about offering professionalism and convenience that translates into increased customer satisfaction and potentially more tips. In an era where touchless transactions are becoming the norm, having the Dojo Go as part of your arsenal is a smart move. Ready to revolutionize how you handle transactions? Embrace the future of taxi services with the Dojo Go card terminal and ensure your business is equipped to meet the demands of modern customers. Contact the team today on 0330 043 9904 or via our contact form .

Payment terminal displaying "NO CHARGE" next to a credit card, symbolizing the UK ban on credit card surcharges
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Navigating the Legal Landscape: The Ban on Credit / Debit Card Surcharges in the UK

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Introduction Ever found yourself at the checkout, card in hand, only to be told about an extra charge for using your card? Well, those days are over in the UK. Since January 13, 2018, a crucial regulation has been in place, ensuring you won’t see those extra fees on your bill. This blog post dives deep into the legalities of the UK’s ban on credit and debit card surcharges, exploring its implications for both merchants and consumers, the rationale behind the legislation, and the potential repercussions for businesses that dare to bypass these rules. What Led to the Ban? Before we tackle the current legalities, let’s step back to see why the UK decided to put this ban into place. Traditionally, merchants added extra charges to transactions made via credit or debit cards to cover the processing costs imposed by banks. However, this practice often led to consumer dissatisfaction and perceived unfairness, as the fees were sometimes disproportionate to the actual cost to the merchant. Prompted by consumer protection motivations and a push for greater transparency, the UK government, aligning with wider European Economic Area (EEA) regulations, introduced a ban that outright prevents merchants from charging extra fees for card payments. The Scope and Impact of the Legislation The law is comprehensive. It covers all sorts of cards, including Visa, Mastercard, and American Express, and extends to digital payment services like PayPal and Apple Pay. The aim is clear: to ensure that consumers aren’t penalized for choosing a specific payment method. This legislation is not just a local initiative but part of a broader movement across the EEA to protect consumers and ensure transparent pricing. Implications for Merchants For businesses, the adjustment has been significant. The law mandates that the cost of card acceptance must be absorbed as a cost of doing business, rather than being offloaded onto the customer. Merchants caught imposing these now-illegal surcharges face potential fines and actions from regulatory bodies such as Trading Standards services. It’s essential for merchants to consider other lawful strategies to manage the costs of payment processing, such as raising overall prices slightly to compensate, offering discounts for cash payments, or setting minimum purchase amounts for card usage—though the latter can also be tricky in terms of customer relations. Enforcement and Compliance Enforcement is key to ensuring compliance. Trading Standards has the authority to investigate and penalize non-compliant businesses. The consequences of breaching this regulation can include fines, which are intended not just to punish but also to deter other businesses from violating the consumer trust and legal standards. Consumer Awareness and Rights From a consumer perspective, awareness is power. Knowing your rights regarding payment surcharges can help you challenge unfair practices when you encounter them. Consumers who notice surcharges on their card payments should report the issue to Trading Standards, who are tasked with protecting consumer interests and maintaining business integrity. Conclusion: A Fairer Market for All? By banning extra charges on card payments, the UK has taken a significant step towards a more transparent and fair marketplace. This move benefits consumers by simplifying and clarifying the costs associated with purchases. For businesses, while the adjustment may have been challenging, it promotes a more straightforward, trust-based relationship with customers. What’s Next? As the landscape of digital payments continues to evolve, both merchants and consumers must stay informed about legal standards and best practices. This ongoing dialogue ensures that the benefits of technological advances in payment systems are enjoyed widely and fairly. Need More Insight? For those looking to delve deeper into their rights or explore more about how these regulations impact different sectors, resources are available through local consumer advice services and directly from the Financial Conduct Authority (FCA).

A vibrant illustration showing diverse consumers shopping in physical stores and online, with elements like smartphones, tablets, and digital transactions such as credit cards and mobile payments
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Beauclair Retail Spend Insights March 2024: Hospitality Leads with a Surge in Sales

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The major winner in March was Food & Drink (hospitality) with a rise in sales from March 2023 of +7.6%, followed by General Retail (+3%), Grocery (+2.3) and Entertainment (+1.8%). The challenging trading conditions for Fashion continued in March with sales -1.4% lower than in March 2023. However, this was an improved position from January and February when Fashion sales declined annually by an average of -8.4%, and suggests that shoppers are starting to refresh their wardrobes for Spring. The results for Food & Drink in March are particularly interesting, as the uplift in hospitality sales of +7.6% was driven by increases in all of the three key metrics (the number of transactions, the number of customers and the average transaction value). However, it was the ATV that recorded the greatest annual uplift in March of +5.3%, more than double the uplift of the other two metrics, indicating that consumers opted for hospitality venues with a higher price point. Easter was a key contributor to this, when the ATV for Food & Drink was +7% higher than over Easter 2023, indicating that consumers chose to frequent more upmarket dining venues over the bank holiday weekend. The sector facing the greatest challenge is Household, where sales declined annually in March by a staggering -33.7%. This is a longer term trend, following on from annual drops of a similar magnitude in both January and February which averaged -38.7%. The reasons for the contraction in spending in this sector are well known; a drop in demand in response the boom in this sector over the past four years during the pandemic period, now combined with a pull back on spending on large ticket items as inflation and higher interest rates have impacted households’ budgets. The results for March suggest a steadying of the ship in sales for the UK towns and cities, however we must be cognisant of the fact that this year Easter occurred in March which clearly provided a spending boost for the month. It is likely therefore, that the results for April will return to negative territory, and the true picture will be provided by comparing this two month period with the same two months in 2023.

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