Payment Solution Guy

Contact Our Team 7 Days a Week
0330 043 9904

A cheerful small business owner with a red beard and an apron is holding a tablet, standing in his establishment. Overlaid graphic elements include a colorful abstract design, a smaller inset photo of a busy outdoor cafe scene, and an infographic displaying business funding levels. The phrase 'Time is money' and the logo for 'dojo' are prominently displayed.
Blog

The Crucial Role of Short-Term Cash Flow Back-Up Plans in Business

/

In today’s rapidly changing economic landscape, the importance of a short-term cash flow backup plan for businesses cannot be overstated. Such a strategy is not just a safety net; it’s a critical component of a robust business model that ensures sustainability and growth. Hereโ€™s why every business, regardless of its size or industry, should prioritize this aspect and how a tailored business funding solution can play a pivotal role. The Need for Short-Term Cash Flow Back-Up Plans How Business Funding via Card Terminals Can Assist A modern and flexible solution to the challenge of maintaining a short-term cash flow backup is through business funding advanced via card terminals. This method, detailed by the Payment Solution Guy, offers a way for businesses to borrow based on their daily card takings, allowing repayments to adjust according to their income. It’s a model that ensures businesses only pay back what they can afford, reducing the stress of fixed repayments and high-interest rates typically associated with traditional loans. Features of Card Terminal Funding: This innovative funding approach aligns with the dynamic needs of modern businesses, offering them a lifeline during challenging times or a boost during periods of growth. For those interested in exploring how this solution can fit into their business model, more details are available on the Payment Solution Guy’s Business Funding page. It provides an in-depth look at how businesses can leverage their card terminals for funding, ensuring they have the necessary resources to thrive in today’s competitive market.

Dojo Go payment terminal screen displaying a payment of ยฃ30.00 with tipping options
Blog

Ensuring Fair Play: The New Tipping Law and How Dojo Go Elevates the Game for Hospitality Workers

/

In the hospitality sector, where the delicate balance between service and compensation is a daily dialogue, a groundbreaking shift is on the horizon. A new law, set to come into effect on July 1, 2024, in England, Scotland, and Wales, is poised to redefine the dynamics of tipping, promising a fairer distribution of gratuities for over two million workers. This legislative overhaul, encapsulated in the Employment (Allocation of Tips) Act 2023, addresses a critical aspect of the industry that has long been the subject of debate and controversy: the distribution of tips and service charges. The catalyst for this change traces back to 2016, following a public outcry and media spotlight on the malpractices and unequal sharing of tips among hospitality staff. With the upcoming law, the government aims to safeguard a staggering ยฃ200 million a year in tips for workers, ensuring that these additional earnings go directly to the employees, without any deductions by employers. The Shift to a Cashless Society and the Role of Dojo Go As society gravitates towards cashless transactions, the way tips are collected and distributed has come under scrutiny. Recognizing the challenges and opportunities this shift presents, innovative solutions like Dojo Go have emerged. Dojo Go is a cutting-edge card terminal that not only facilitates seamless transactions but also features an advanced Tip Initiated Payment (TIP) function. This functionality allows staff to collect tips directly through the terminal, offering a transparent, efficient, and equitable method of tip distribution in line with the new legislation. ย  Key Provisions of the New Tipping Law The new law mandates that all tips and service charges must be allocated to staff, marking a significant step towards ensuring workers receive 100% of the gratuities left by customers. This move is especially pivotal for many hospitality workers who rely on tips to supplement their income, often earning the national minimum wage or living wage. To foster transparency and fairness, the legislation outlines several critical measures: Looking Ahead: Preparing for the Change With the draft code of practice currently under consultation until February 22, 2024, updates and further guidance are anticipated in the coming months. This period is crucial for hospitality businesses, including restaurants, bars, and cafes, to align their practices with the impending regulations. Leveraging technologies like Dojo Go will be instrumental in adapting to these changes, offering a streamlined approach to managing and distributing tips in a cashless world. As the hospitality industry prepares to navigate this significant transition, the focus remains on ensuring a fair and transparent system for tipping. The introduction of the Employment (Allocation of Tips) Act 2023 is not just a legislative change; it’s a stride towards recognizing and valuing the hard work and dedication of hospitality workers across the UK. With solutions like Dojo Go at the forefront, the future of tipping looks brighter, fairer, and more inclusive than ever before.

Waitstaff processing a contactless payment using Dojo Pocket device displaying a successful transaction
Blog

Why Medium to Enterprise Hospitality Companies Need the Dojo Pocket in Their Business

/

In the rapidly evolving hospitality industry, where efficiency, speed, and customer satisfaction are paramount, the Dojo Pocket emerges not just as a solution but as a revolution. This compact, powerful device is transforming how medium to enterprise-level hospitality companies manage their transactions, making it an indispensable tool for businesses aiming to thrive in a competitive market. Let’s explore why the Dojo Pocket stands unrivaled among pay and order systems. Unparalleled Convenience and Efficiency The Dojo Pocket is designed with the dynamic needs of the hospitality industry in mind. It’s not just a payment device; it’s a comprehensive tool that streamlines the ordering and payment process, allowing staff to take orders and process payments tableside, significantly reducing wait times and improving the customer experience. This level of efficiency is crucial for larger hospitality entities that handle high volumes of transactions daily. Enhanced Customer Experience Todayโ€™s hospitality patrons expect swift, seamless service, and the Dojo Pocket delivers exactly that. With its ability to process orders and payments on the spot, customers enjoy a smoother, uninterrupted dining experience. This immediate processing not only enhances table turnover rates but also increases customer satisfaction, encouraging repeat business and positive reviews, which are gold in the hospitality sector. Robust Security Features In an era where data breaches are a constant threat, the Dojo Pocket assures both businesses and customers with its top-tier security measures. Adhering to the highest standards of PCI compliance, it ensures that every transaction is encrypted and secure. This peace of mind is invaluable, fostering trust between your business and your customers. Advanced Technology Integration The Dojo Pocket stands out for its integration capabilities. It connects seamlessly with existing EPOS systems, enabling businesses to manage inventory, track sales in real-time, and analyze transaction data for insightful business decisions. This integration is vital for medium to large enterprises that require a holistic view of their operations to optimize performance and profitability. Customizable Solutions Understanding that no two businesses are alike, the Dojo Pocket offers customizable solutions that cater to the unique needs of your enterprise. Whether itโ€™s adapting to different payment methods, integrating with specific business software, or supporting multi-currency transactions, the Dojo Pocket is designed to meet the diverse requirements of the hospitality industry. Environmental and Economic Efficiency By digitizing the order and payment process, the Dojo Pocket also contributes to reducing paper waste, aligning with the growing demand for eco-friendly business practices. Additionally, the efficiency and speed it brings to transaction processing can lead to significant cost savings over time, highlighting its economic benefits alongside its environmental impact. Unmatched in the Market When compared to other pay and order systems, the Dojo Pocket stands alone in its blend of efficiency, security, and integration capabilities. No other system offers the same level of convenience, customer experience enhancement, and robust security measures, all while providing the analytical tools needed for businesses to thrive. The Verdict For medium to enterprise-level hospitality companies, the Dojo Pocket isn’t just a beneficial additionโ€”it’s a game-changer. It addresses the industry’s core needs: improving operational efficiency, enhancing the customer experience, ensuring transaction security, and providing valuable business insights. In a competitive landscape where every detail counts, the Dojo Pocket ensures that your business is not just keeping pace but setting the pace, proving there truly is no other pay and order system like it out there. For more information on the Dojo Pocket contact the Payment Solution Guy today.

Logo of "The Payment Solution Guy" featuring an illustration of a man in a white shirt holding a card, with text highlighting payment partnership. Caption: Meet "The Payment Solution Guy" - Your Go-To Ex
Blog

Transform Your Business with Seamless Payment Solutions

/

In the fast-paced world of business, efficiency and security in transactions are not just benefitsโ€”they’re necessities. As businesses strive for growth, the demand for reliable and user-friendly payment solutions becomes paramount. This is where we come in. At PaymentSolutionGuy, we specialize in providing card machine terminals that are not just tools, but gateways to business transformation. Elevate Your Customer Experience Imagine a payment process so smooth that your customers leave with a smile, every time. Our card machine terminals are designed with both the business and its customers in mind, ensuring a seamless transaction from start to finish. The modern retail landscape demands flexibility and security, and that’s precisely what we offer. A Secure Transaction is a Happy Transaction In an era where digital threats loom large, securing your customers’ transactions is crucial. Our terminals are fortified with cutting-edge security measures, safeguarding every transaction against potential threats. This not only protects your business but also builds trust with your customers, a key ingredient in customer retention and business growth. The Path to Effortless Growth For small and medium-sized businesses aiming to scale, the right payment solutions can open doors to new opportunities. Our card machine terminals are more than just payment processors; they are tools that streamline your operations, enhance your customer service, and provide you with valuable insights into your business’s financial health. Why Choose PaymentSolutionGuy? Ready to Transform Your Business? Join the myriad of business owners who have already elevated their transaction process with PaymentSolutionGuy. Visit us at www.paymentsolutionguy.com to discover how our solutions can propel your business forward.

barber chair
Blog

๐”๐ง๐ฅ๐จ๐œ๐ค๐ข๐ง๐  ๐ญ๐ก๐ž ๐๐จ๐ญ๐ž๐ง๐ญ๐ข๐š๐ฅ: ๐–๐ก๐ฒ ๐๐š๐ซ๐›๐ž๐ซ๐ฌ ๐’๐ก๐จ๐ฎ๐ฅ๐ ๐„๐ฆ๐›๐ซ๐š๐œ๐ž ๐‚๐š๐ซ๐ ๐๐š๐ฒ๐ฆ๐ž๐ง๐ญ๐ฌ

/

Have you ever noticed that many barbers operate on a cash-only basis? It’s a trend that has persisted over the years, and while there might be various reasons for it, it begs the question: Are they missing out on potential revenue and clients by sticking to cash? ๐“๐ก๐ž ๐‚๐š๐ฌ๐ก-๐Ž๐ง๐ฅ๐ฒ ๐‚๐จ๐ง๐ฎ๐ง๐๐ซ๐ฎ๐ฆ: Barbers, as a group, seem to have a preference for cash transactions, and understandably, change can be daunting. However, it’s crucial to examine whether this long-standing tradition is affecting their bottom line. ๐Œ๐ข๐ฌ๐ฌ๐ž๐ ๐Ž๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐ž๐ฌ: Consider this: How many potential clients have walked past a barbershop simply because they didn’t have cash on hand? Or perhaps the nearest ATM was too far away or out of order? In such cases, these clients may have opted for a competitor that accepted card payments. The result? Missed business opportunities. ๐„๐ฆ๐›๐ซ๐š๐œ๐ข๐ง๐  ๐‚๐ก๐š๐ง๐ ๐ž: Barbers who have made the switch to card payments have witnessed a transformation in their revenue streams. By accepting cards, they open the door to additional income, not to mention the convenience it offers their clients. Many customers who used to carry only the exact cash for a haircut now find themselves indulging in additional services and purchasing grooming productsโ€”all made possible through card transactions. ๐Œ๐ž๐ซ๐œ๐ก๐š๐ง๐ญ ๐‚๐š๐ซ๐ ๐“๐ž๐ซ๐ฆ๐ข๐ง๐š๐ฅ๐ฌ: An Investment, Not a Cost: One might wonder if acquiring merchant card terminals incurs an additional expense. In reality, it’s a business investment. These terminals don’t just facilitate payments; they unlock the potential for growth and profitability. It’s a small change that can lead to significant returns. In conclusion, the world is evolving, and so are consumer preferences. Barbers who embrace card payments are not only staying relevant but also expanding their client base and boosting their revenue. The convenience of card transactions is undeniable, and the benefits extend to both the barbershop and its customers. It’s time for barbers to rethink their payment methods and discover the untapped potential that card payments can offer. Don’t miss out on the opportunity to take your business to the next level.

Dojo Go
Blog

Elevating SMB Transactions: The Quest for the Ideal Card Terminal

/

In our rapidly evolving marketplace, small to medium-sized businesses (SMBs) are in dire need of effective and reliable payment solutions to stay competitive. A suitable card terminal not only simplifies transactions but also amplifies the customer experience, paving the way for substantial growth. Amidst a sea of choices, distinguishing the right one can seem overwhelming for entrepreneurs. Yet, in this diverse market, Dojo Go emerges as a standout for its innovation and ease of use. The Ascendancy of Dojo Go: Transforming SMB Transactions Created by Dojo, the Dojo Go card terminal is redefining transaction management for SMBs. Its attractive design, intuitive interface, and comprehensive functionality position it as the prime choice for businesses intent on upgrading their payment processing. Dojo Go’s integrated system and top-tier security protocols ensure each transaction is not only smooth but also secure. Beyond its basic function, Dojo Go is designed to foster business growth, offering insights and analytics that help business owners make smarter decisions. Tailorable to meet specific business requirements, it provides unparalleled efficiency and performance. Selecting the Ideal Payment Partner In the quest for the best payment solution, the guidance of a seasoned expert is invaluable. Enter Adam, The Payment Solution Guy, a recognized Dojo reseller dedicated to assisting SMBs in achieving excellence in their payment processes. Adamโ€™s expertise and commitment to his clientsโ€™ prosperity make him an indispensable ally. Adamโ€™s role transcends that of a mere reseller; he’s a strategist and growth specialist. His comprehensive understanding of Dojo Goโ€™s features allows him to customize solutions that yield real benefits. From setup to continuous support, Adam is focused on leveraging the payment system to facilitate ongoing business success. Weighing the Alternatives: From Worldpay to Square While Dojo Go is a formidable contender, understanding the landscape requires considering other key players like Worldpay, Elevon, TakePayments, Sumup, and Square, each offering unique benefits: Each competitor brings something to the table, but Dojo Goโ€™s comprehensive approach to efficiency, security, and business growth makes it the top pick for SMBs. Conclusion Choosing the correct card terminal is a pivotal decision for SMBs eager to excel in the current economy. With its forward-thinking technology and the expert backing of Adam, The Payment Solution Guy, Dojo Go distinguishes itself as the premier option for small to medium-sized enterprises. By embracing Dojo Go, business owners can unlock new growth avenues, optimize their operations, and soar to new heights of achievement.

A man standing outside a post office, smiling slightly as he looks off to the side. The post office has a red circular sign with white lettering and is flanked by large windows and automatic doors with yellow and black caution stickers. The man is bald, wears glasses, and is dressed in a blue striped, button-up shirt. The background is softly focused, highlighting the subject in the foreground
Blog

Revolutionizing Retail: Dojo’s Payment Solutions Propel MACE Stores into a New Era of Efficiency

/

Revolutionizing Retail: Dojo’s Payment Solutions Propel MACE Stores into a New Era of Efficiency For half a century, MACE stores have stood as pillars of convenience and reliability across Northern Ireland. With about 100 stores under the Musgrave Retail Partners umbrella, MACE has become synonymous with quality, value, and community-centric retailing. Among these, five stores in Belfast, managed by Chris Oโ€™Reilly and his business partner, have recently experienced significant operational improvements, thanks to Dojo’s cutting-edge payment solutions. “Initially skeptical about switching from our previous provider, a vendor’s recommendation led us to explore what Dojo could offer,” Chris recalls. “Dojo’s technology not only promised integration and efficiency but also delivered on its promise with a 30-day risk-free trial that completely won us over.” A Leap into Efficiency Chris was astounded by the technological leap Dojo offered. “The 4G backup and the overall user experience were just the tip of the iceberg. Dojo’s terminals provided a noticeably slicker and quicker service, which was exactly what our fast-paced store environment needed.” Tackling Transactional Losses Head-On Before Dojo, transactional delays and errors contributed to significant shrinkage, with Chris noting a loss of about ยฃ100 weekly. “Our old system was a breeding ground for human error, leading to unnoticed declined payments and resulting in lost revenue,” he explains. Dojo’s solution was to offer machines that are 50% quicker than the industry average and fully integrated with the tills, reducing shrinkage by 75% and saving nearly ยฃ4,000 annually. Exceptional Customer Service Switching to Dojo also meant experiencing superior customer service. “The difference was night and day. Dojo’s 24/7 UK-based customer service team is not just responsive but genuinely helpful, making our operations smoother and our staff happier,” says Chris. Networking and Durability: A Smarter Approach The flexibility of Dojo’s system allowed for creative solutions, such as networking one card reader between two lanes, enhancing operational efficiency. Moreover, the durability of Dojo’s fixed devices reduced the frequent damage seen with handheld units, ensuring all lanes stayed open and operational. Empowering Management with the Dojo App The Dojo app has been a game-changer for Chris, allowing him to monitor transactions and store performance in real-time from anywhere. “Itโ€™s a seamless experience. I can keep an eye on our cash flow and daily revenue without being physically present, which is invaluable for managing multiple locations.” Conclusion For MACE stores, embracing Dojo’s payment solutions was more than an operational upgrade; it was a transformation into more efficient, customer-friendly, and financially secure retail operations. “Dojo hasn’t just provided us with advanced payment technology; it has redefined how we manage transactions, customer interactions, and overall store efficiency. It’s a partnership we value deeply,” Chris concludes.

Dojo Go
Blog

Unlocking Efficiencies: Dojo’s Impact on a Dynamic Restaurant Group

/

Darioush Shahidi’s journey in the hospitality industry is one of dedication and passion. Starting his career in hotels at 16, he later transitioned to restaurant management before stepping into the role of Operations Manager at Lucia Restaurants in early 2019. Over four years, he has worked closely with the companyโ€™s directors, overseeing marketing, finances, operations, and spearheading numerous hires across the organization. Today, Lucia Restaurants boasts five locations, with a sixth on the horizon. The Lucia brand, which debuted in York 14 years ago, has expanded to Harrogate and Beverley, while The Cut & Craft delights diners in York and Leeds, with plans to open in Manchester. โ€œIn our lean operation, my role demands a hands-on approach. Our drive to expand has meant moving beyond the traditional 9-5, aiming to delegate responsibilities while staying deeply involved.โ€ Streamlining Operations with Dojo In the fast-paced world of hospitality, time is a luxury that Darioush and his teams often found themselves short of. The adoption of Dojoโ€™s integrated payment solutions across their restaurants has not only optimized their financial operations but also freed up invaluable time. โ€œDojo has revolutionized how we handle transactions, significantly speeding up the payment process and enabling quicker table turnoversโ€”a vital aspect in the bustling environment of our restaurants. This efficiency allows us to focus on delivering exceptional customer experiences, saving us approximately 10 hours a week collectively.โ€ Leveraging Real-time Data for Precision The Dojo business app, combined with its seamless till system integration, has streamlined operations further, making transaction and revenue tracking effortless and significantly reducing the instances of payment discrepancies. โ€œTransitioning to Dojo has markedly reduced our weekly discrepancies from ยฃ60-ยฃ80 to virtually negligible amounts, a 90% reduction. This efficiency means we can swiftly address any potential issues without the lengthy resolution processes we previously faced.โ€ Enhancing Training with Dojo Go Epos Integration Implementing Dojo has also transformed the training process for new staff, making it quicker and more efficient. The systemโ€™s intuitive design allows new hires to seamlessly handle transactions, with the ability to link transactions to employees, facilitating easier monitoring and quicker issue resolution. โ€œDojoโ€™s influence on our operations has been transformative, elevating our efficiency and operational effectiveness. Their responsiveness to feedback and commitment to innovation make them an indispensable partner in our growth journey. For us, Dojo is more than a payment provider; itโ€™s a key to our continued success and efficiency.โ€ Darioush’s story with Lucia Restaurants highlights the profound impact that the right payment solutions can have on the efficiency and profitability of hospitality businesses. By embracing Dojo’s cutting-edge technology, the group has not only saved significant time and money but has also set a new standard for operational excellence in the industry.

How Dojo increased revenue by ยฃ1,000 a month for coffee shop group Neev + May
Blog

The Dojo Difference: Elevating Neev + May’s Coffee Experience and Profits

/

In the realm of UK’s bustling coffee culture, where a daily consumption of 98 million cups underscores a vibrant and competitive landscape, standing out requires more than just a good brew. For Neev + May, a coffee shop group with roots in Camden since 2009 and now flourishing in Ladbroke Grove, Balham, and Croydon, the leap to success hinged on three pillars: exceptional coffee, impeccable service, and strategic gains in operational efficiency. Transitioning to Dojo for their cashless transactions, which account for 95% of all sales, marked a pivotal move for Neev + May. This switch wasn’t just about upgrading their payment systems; it was about refining the entire customer experience from order to sip. Front-End Speed, Back-End Brilliance The introduction of Dojo to Neev + May’s operations brought about a transformative change in how transactions were handled. The sluggish pace of the old terminals was replaced by Dojo’s swift processing, significantly reducing queue times and allowing staff to focus more on customer engagement than on waiting for transactions to conclude. This efficiency not only pleased customers but also led to an uptick in sales, with Parekh, the owner, observing a 25% increase in turnover at peak times, translating to an additional ยฃ1,000 per month across the three locations. Reducing Errors, Maximizing Profits Previously, manual entry on terminals was prone to costly errors, such as charging ยฃ0.50 for a ยฃ5.00 coffee. With Dojo, the direct integration between the till and the card machine eradicated these mistakes, safeguarding revenue and ensuring accuracy in every transaction. Insightful Analytics for Strategic Management Dojo’s app and dashboard have become indispensable tools for Parekh, offering real-time insights and analytics across all locations. This visibility allows for effective management from afar, keeping Parekh in the loop with every aspect of his business. The system’s ability to monitor stock levels automatically also streamlines inventory management, freeing up staff to focus on what they do bestโ€”serving great coffee. Beyond Payments: A Partnership for Growth In a sector where small businesses often feel overlooked, Dojo stands out by offering Neev + May the kind of support typically reserved for larger enterprises. This partnership extends beyond transaction processing to encompass responsive communication and a genuine investment in their success. For Neev + May, Dojo is more than a service provider; it’s a collaborator in their journey towards exceeding their business aspirations. Conclusion For Neev + May, choosing Dojo was a strategic decision that went beyond the technical aspects of payment processing. It was about enhancing the overall customer experience, improving operational efficiency, and building a partnership based on mutual respect and support. As the coffee shop landscape continues to evolve, Neev + May’s story serves as a testament to the power of embracing innovative solutions like Dojo to stay ahead in a competitive market.

Scroll to Top